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	Click Here To Report a Tech Issue Click Here to Add/Drop/Change Accounts EICCD Help Desk: 563-336-3456 helpdesk@eicc.edu Hours: M-Th 7:00 AM to 6:00 PM Fri 7:00 AM to 4:30 PM Home \| CampusCruiser \| Contact Us \| Search

EICCD Home Page CampusCruiser Iowa Community College Online Consortium MyEICCD Access Outlook Web Access ITS Home Page Announcements CampusCruiser Info Construction Projects Current ITS RFP/RFQ Projects Datatel EICCD Equipment EICCD Tech Policies Electronic Meetings FAQs ITS Forms ITS Staff ITS Policies / Orient Multimedia Rooms New Phone Info Newsletters Office 2007 Office 2010 Spam/Virus Info Spyware Info Suggestion Box Wireless Search Our Web Site Having technology issues? Click Here To Report a Tech Issue EICCD Help Desk: Phone: 563-336-3456 Email address: helpdesk@eicc.edu Hours of Operation: M-Th 7 AM to 6 PM; Fri 7 AM to 4:30 PM Kahl Education Center 326 West Third Street Davenport, Iowa 52801-1219 e-bridge	EICCD Outlook FAQs Calendar How do I give someone permission to share my calendar? How do I create additional calendars? How do I create/view/delete a group schedule on my calendar? How do I color appointments or meetings? How do I schedule time in Calendar to complete a task? Saturday and Sunday: One Day or Two? How do I print a list of my appointments from Outlook? How do I create a shortcut to a Public Calendar (or other item in a Public Folder)? How do I automatically add holidays to my calendar? How can I display multiple dates side by side in the calendar? How do I change the time zone on my Outlook Calendar? What do I do if I want to schedule a meeting with someone in another time zone? How can I quickly enter meeting times? How can I quickly create an appointment in Calendar? How do I make an appointment repeat? How can I get Outlook to find me a meeting time when all the attendees are available? How can I use Outlook to see what times the conference rooms in my building are available? How do I create an all-day event in Calendar quickly? How can I quickly move an appointment? How do I change the time periods in the Calendar grid? How do I let potential attendees for a meeting suggest better meeting times? How can I remove a name from my "Other Calendars"? How can I change the time interval of a reminder to give me more time to prepare? How can I look at both my Calendar and my Inbox? How can I send a reminder or message to all of my meeting attendees? How do I change how the calendar prints in Outlook to reduce the number of pages? How do I create an additional calendar in Outlook? Contacts How do I create a distribution list? Why did I lose my contacts? How do I remove a name from my distribution list temporarily? How do I share/send a distribution list? How do I create a distribution list from an email? How do I share my contact list with several people? How can I add a contact from an email message? How do I quickly create a contact with the same company name and address as another contact? How can I quickly send a message to a contact? How do I change the number of columns of contacts in my "Contacts" list? How can I quickly schedule a meeting with a contact? How do I add custom fields to contact information? Error Messages I have an error regarding an ".ost" file, how do I fix this? Folders and Organizing How do you create a Personal Folder that stores emails and other folders on your local computer? How do I customize my Navigation Pane? What is a search folder? How do I create a custom search folder based on text in the email? How do I sort my messages according to their flags? How do I color code my messages? How do I arrange my messages? How do I use a search folder to locate large messages? How do I check my Outlook Mailbox size? How do I delete an e-mail that I sent from the recipient's Outlook? How do I use the Mailbox Cleanup wizard? How do I clean the attachment files out of my Outlook mailbox? How do I save emails from Outlook to my computer? How do I import and export files in Microsoft Outlook? How do I empty my "Sent" and "Deleted" folders? My Outlook mailbox is getting too full. Why can't I send or receive emails How can I clean it out? How do I search for items and then move items to different folders? How can I keep track of messages that require action? How can I quickly view my "Folder List"? How do I find all the messages sent to me by the same person? How do I create a Quick Flag? How do I save searches that I use often? How do you move a personal folder file in Outlook 2003? How do I reuse a custom view? How do I shade group headings? How do I remove a column from the Outlook view I am in? How do I create a personal folder in Outlook 2007? What is the size of my Outlook mailbox? General Why won't Outlook open when I click a "Mailto:" (email address) link on a web page? I have two .pst files with the same name, how can I change one of them so that I'm not confused as to which is which? What are some helpful links regarding Outlook? How can I change which buttons are in the "Navigation Pane"? How do I change the size of the buttons at the bottom of the "Navigation Pane"? I'm a new faculty here, how do I set-up/read my Outlook email for the first time? How do I create a note from text that was typed in another program? How do I specify which folder Outlook opens when Outlook starts? How do I assign a note to a category? What are some keyboard shortcuts in Outlook? How can I change the color of a note in Outlook? What are some good resources for Outlook 2007? How do I quickly print search results from my Inbox? How can I choose which email account to use in Outlook? Off Site email How do I check my email off campus? How do I log into Outlook Web Access with the Outlook Web Application 2010? Reading How do you prevent Microsoft Word documents attached to an Outlook email message from opening in the "reading layout" view in Word? How do I customize my Reading Pane? How do I add a flag to my message for follow-up? How do I close the Two-Page view when I open an attachment? How do I quickly see the next or previous mail message in a conversation or thread? How can I see more messages in my Inbox? How can I quickly preview an email without opening it? How do I add a reminder to my message? How do I set a reminder to reply to a message? How do I find related email messages? How do I open more than one message at a time? Receiving Why do I still have an old address (or user) on my Outlook? How do I add a user to my mailbox? Why did I lose my Outlook envelope email notification pop-up? What can I do when my attachments won't open? How do I set notifications for when new email arrives? How do I delete a rule? How do you create rules that automatically handle incoming email messages? How do I set-up an Auto Response or "Out of Office" message? What is a phish email and what do I need to know about them? What is wrong if I can’t access an attachment from email? How do I handle Outlook receipts? How do I set Outlook to read all incoming my mail in plain text format? Why am I not getting emails automatically? Why can't I send messages? Why do I need to use the "Send and Receive" button to get email? How do I verify that a message is authentic? How do I quickly mark a message as read in Outlook? How do I show blocked images in an email message? How can I create a rule from a message? How do I turn off the "Desktop Alerts" that tell me when I have new messages? When I get a "Desktop Alert", how can I make it stay longer so I have more time to read it? How do I make the "New Mail Desktop Alerts" less visible? Sending How do I track my sent messages? How do I hide recipients from other recipients (BCC)? How do I un-send/recall an email I sent? How do I view my tracking options or request read/delivery receipts? How do I change the default format for composing my Outlook messages? How can I easily send a file through email? How can I use a file shortcut instead of an attachment to reduce the size of my message? How do I recall or replace a sent message? How do I check email names in an email to see if there are valid in the global EICC address book? How do I send large files, files too large to send via email because they are blocked? How do I make a message unavailable to the recipients after a specific date? Spam/Junk email How do I help stop Junk email/Spam? I've blocked senders and their domains but I still get messages. Why? How do I add CampusCruiser or other email addresses to the safe senders list? Writing How do I add custom spellings to my spell check? How do I add/edit signatures? How do I add pictures/logos to my signatures? How do I add stationery to emails? How do I use Outlook email templates? How do I attach a file to my email message? How can I test the hyperlink I put in the message I just wrote? How can I delete names from the "AutoComplete" list? How do I clear my "AutoComplete" cache? How do I quickly add an attachment to a new message?
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